You and your team will love our LIVE workshop to learn new skills for handling every customer experience over the phone, on the floor and by email more easily.
We’ll show you how to deal better with every type of customer from the cheapskate to the micro-manager, from the family funeral to those in a big rush. Our process will empower all to sell more comfortably and respond confidently to customer comments, requests, and complaints, from the regular to the ridiculous!
Why is this training a must for your team? In today's ever-changing customer landscape, shoppers are more demanding than ever. They're multitasking, browsing websites, and making calls on the go. This workshop arms your staff with 21st-century skills, language, and tools to handle these challenges and more.
We have been training hard-working florists like you for years: small shops and big ones, urban and rural stores, new shops and 4th generation businesses. Many of our customers are one-person stores, so no flower shop is too small. Regardless of your situation, you will experience amazing sales growth, happier customers - and happier staff!
The Floral Confidence Workshop comes right to your doorstep via the Internet. Tim Huckabee, The Profitable Florist's Training Guru, conducts the live course using your prices, images from your website and factoring in your local community. This is the most accessible, convenient, and cost-effective way to bring professional education to your team.
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We used this training for new hires and existing staff and have seen incredible results--up over $50K in extra sales in just 6 months!
Nancy Witte-Dyus, AAF
Fantasy Flowers
Thiensville, WI
If you haven’t completed training with Tim yet. you're missing out on bigger, better sales. His system works and we saw a huge increase in our numbers from day one!
Amra K
Scent & Violet Florist
Houston, TX
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Learning how customers really think
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The Forbidden Questions, never ask them again!
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Sell-By-Size, the core of our methodology
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Add a Finishing Touch to every order
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Sell upgraded roses every day
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Professional Floral Terminology
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Get more from your POS system
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Handle web shoppers quicker
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NEW tool for selling Fruit/Gourmet baskets
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NEW tool for selling Funerals
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Test calls on speakerphone to local competitors
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AND fun games and challenges so you can earn prizes!
Here are just some of the topics covered in The Floral Confidence Workshop:
Click here to download the sample of the core training materials
Special Bonus
In addition to learning The Floral Confidence Workshop, you will get three 30-minute one-on-one coaching sessions with Tim Huckabee as your personal business advisor to discuss your shop: maybe questions about changing POS systems or a new website for your shop, help with hiring staff, etc. You name the topic, and Tim will provide the answers.
It takes just FIVE MINUTES to get started...
Download the materials
Upon payment, our office will send you a link to complete a shop profile, so we can customize the session for you. You will also get a link to print the handbook for staff so they can follow along and take notes. This becomes your new store sales manual.
Download the sample material guide
Gather your team
Since the session is recorded you can have as few or as many staff on the live workshop as you like. Don’t stress about getting your entire staff together at once, You will receive the recording the next day.
Watch how it works
Join Our Mailing List
Register to keep updated, receive samples and get invited to private events.
Thanks again for training our team. It was a great experience and we are having amazing success!
Kim Foren
Geranium Lake Flowers
Portland, OR
This was the best move I ever made for my business, thank you The Profitable Florist! My girls LOVED what they learned and we saw our sales jump the next day and continue to grow.
Learning by distance just made so much sense: convenient and affordable, especially for a small shop like ours. Training new employees is a breeze now since we just have them watch the recording. THANK YOU!
Robin
Jeans Flowers and Gifts
Truro, NS Canada
